Basics: Always send urls

As a rule of thumb we should ensure that we always send URLs to clients / friend / co-workers when instructing them to do something on a website.

Relying on others to know what is meant by 'staging version', 'live version', 'account section', 'sign-up' page is thwart with danger and room for misinterpretation.

Emails like this should be avoided:

Hi Jo

We've fixed the account page on testing. Can you check it for me?

Regards

Clocker

Hi Jo

We have added Age and Address to the Account page:

http://testing.dangler.com/account/

Please check and confirm you are happy.

Regards

Clocker

More on how to write better emails:

• 15 Tips for writing effective emails
• Closing Lines