Re-Imagining Membership & Loyalty
We work with the global publishing, travel, and retail industries to engage, inspire and retain customers through class-leading membership and loyalty programs.
Why Membership & Loyalty?
For senior leaders in the publishing industry, developing Membership & Loyalty programs has become one of the most important revenue priorities. Most companies can increase revenue by 50% by increasing customer loyalty by only 5%, due to higher customer retention, a stickier brand connection, and increased customer acquisition and lifetime value.*
*Sources: Study of Journalism, Reuters Institute Frederick Reichheld
What we do
Clock designs and builds cost-effective yet full-featured loyalty platforms, tailored to the specific needs of each publishing client - backed by our best-in-class, wraparound support services.
Our custom platforms deliver everything you need to manage and monetise a Membership & Loyalty program.
Customers get an engaging, feature-rich membership experience on desktop and mobile - packed with exclusive content, offers, promotions, events and competitions.
Your team get a simple backend, with a raft of functionality to manage your content and offers, capture data, and measure success.
And Clock is always on hand with 24/7 support, and a dedicated team to develop additional features and functionality.
How Does It Work?
Clock uses a framework of proprietary and open source software components to build custom loyalty platforms, tailored to our client’s specific needs. Our tried and tested approach is cheaper and more versatile than creating a custom product from scratch, with the ability to develop additional features and functionality over time.
We train your team to use the platform, and then provide a comprehensive support package of hosting, maintenance, and 24/7 tech support.
Testimonials
Check out what some of our clients had to say
"The process was incredibly smooth. The entire team was very prepared at all times."
AnonymousDirector of Subscription Content & Strategy, Mythical Society
"Their extra level of care and commitment to the project impressed me."
AnonymousProduct Leader - Epic Games
"Clock Limited is excellent at finding solutions and is always very attentive and patient with us."
Valerie SiebertWSJ+ Site Editor, Dow Jones
"They have delivered according to the time and budget discussed at the beginning of the engagement."
Chris HughesHead of Retail Marketing - News UK
"Every Clock Limited team member I’ve interacted with is constructive, open, and caring."
Group CTOE-Commerce Startup
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Our Work in Publishing
